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Thinking about getting some housekeeping help around the house? A little on the fence about it? Totally understandable. There is a plethora of businesses that offer house cleaning. Until you take the leap it’s hard to know if you’ll be treated respectfully, receive quality service, get a quality home cleaning, and can trust the housekeeper you are letting into your home.
That’s why we won’t pump our maid service up here. You might be on the fence. That’s okay. Instead, we want to share a couple of stories with you.
Kim booked us for a one-time home cleaning in Spring 2022. She was a little hesitant to commit to anything beyond just a single appointment. We were happy to help out. Before our cleaning team left her home, she had booked a second appointment. She even let us know that our attention to detail, courtesy, and convenience of booking a clean online was just what she needed. She also said we sent the right amount of reminder emails prior to her clean. Not too little. Not too much. That makes us smile – we all sign up for emails from time to time and think “I get it. Leave me alone.” We’re glad Kim felt we communicated effectively and appropriately.
Then there’s Sam. She had been shopping around for a home cleaner for some time and tried some of our competitors. For one reason or another – poor customer service, overpriced, difficulty scheduling – she ended up giving us a shot in late 2021. She was elated with our work and our cleaning team. Her Dallas Maids’ housekeeper was efficient, friendly, and quiet. That’s something you may want. Maybe you’re working from home or just trying to relax and catch your breath. We are happy to shoot the breeze if you are feeling chatty but also know sometimes silence is a gift too. Sam has become a repeat customer with us and we are glad that she trusts us in her home every two weeks to do the dirty work so she doesn’t have to.
Finding time for cleaning chores can be taxing. Your home should be your favorite place in the world to relax and enjoy time with people you love. Say goodbye to that idea with all the stress of cleaning your bathroom, mopping floors and dusting all those surfaces.
Our standard house cleaning service is our most popular service and the one that works best for most of our customers. Most of them choose us to help them out with maintaining and cleaning their homes while they’re busy running errands or spending quality time with their families or working and looking forward to coming home to a stress-relieving, clean home. We have a highly selective hiring process with about 2% of all applicants being hired. Why? Because we want you to TRUST US in your home. That’s no small feat and we pride ourselves in being a maid service that you feel safe to have in your home.
We focus on residential cleaning services, including homes, rental properties, condominiums and apartments. You can adapt our cleaning schedule to a one-time service, or turn it into a weekly, bi-weekly or monthly (e.g. every 4 weeks) frequency. It really is your choice and you can modify or change what you want any time using our easy online portal.
Bathroom Regular Cleans
Kitchen and Eating Area Regular Cleans
Sleeping and Living Area Regular Cleans
. . . That last point is important. Your choice . . . You can tell us what particularly is stressing you out. Is the kitchen the bane of your existence? No problem – we are on it. The other day I cleaned those covers that sit under my stove top burners. I pride myself in a clean kitchen but those were nasty. So, if you want kitchen help, just say so and we’ll really focus there while hitting the highlights elsewhere. Is your master bedroom in need of some cleaning? We got it. That’s often the one room in the house that gets the least attention because we tend to prioritize ourselves after our children and living spaces. We’ll dust the window blinds, clean those surfaces, and make your bathtub and shower shine again.
Alright, you’re ready to take the leap with at least one cleaning! Awesome! You can just click the “Book Now!” button to set up your first maid service appointment – and unless you set up repeating cleanings, we won’t bug you to book again. It’s your call because it’s your home.
Before cleaning day our team will be in touch via email or phone to get some details from you. Will you be home
or is there a code we can use to get in, or if you would like recurring house cleaning, is there a door key we can keep for easy access? Do you want a general overall cleaning of all rooms or are their extras you would like to add to your home cleaning such as interior refrigerator clean or interior window cleaning?
On cleaning day we will arrive ready to get to work. If you have anything of particularly high value like an antique vase or heirloom of some sort, we can be sure to give it wide space. We do recommend doing your best to rein in as much clutter as you can **cough children’s toys cough.** We will happily deal with clutter for you but it may mean a price adjustment due to an above average job. Either way, we are there to serve you and if you just want help with clutter, then that’s what we’ll do!
Afterward you will receive an email from us asking how the cleaning service went. Choose the smiley , neutral , or frowny face and express any of your thoughts, concerns or compliments. Your feedback is central to how our cleaning service operates. Which housekeepers earned a bonus? What can we improve upon to get us closer to being the perfect maid service? What did we do exceptionally good so we can pass on the praise to the appropriate team member? Your feedback determines performance bonuses, raises, and who among our cleaners will get their choice of cleaning jobs while allowing us to become a better housekeeping business.
You can even book another cleaning with us if you’d like. Either way, you’ll have a clean home to come home, relax, and sleep in that night, and that makes us smile at Dallas Maids.
You should choose a standard cleaning service if you want extra help for cleaning once or several times a month. Finding time to take care of your household is challenging. Your home should be your refuge in the world to relax and enjoy time with your friends and family, which can’t happen with all the stress of going around cleaning your bathroom, mopping floors and doing laundry.
Our standard house cleaning service is our most popular service and the one that works best for the majority of our customers. Most of them choose us to help them out with maintaining and cleaning their homes while they’re busy running errands or spending quality time with their families.
Dallas Maids specializes in residential cleaning services, including homes, rental properties and apartments. You can adapt our cleaning schedule to a one-time service, or turn it into a weekly, biweekly or monthly frequency.
A standard residential cleaning service will focus on the most essential areas of your house. These areas are the ones you spend the most time on, or that require cleaning most frequently: bedrooms, bathrooms, kitchen and living area.
We will dust surfaces, shine appliances, scrub and disinfect fixtures and vacuum and mop floors. All of that in just a couple of hours while you can go out and enjoy your free time with your friends and family, or even on your own!
You don’t need a long-term cleaning service, if you don’t want to. At all times you will decide whether you want a one-time service, or if you prefer a more consistent schedule for keeping your property clean and tidy.
This can be an automated process where our staff will be there after every guest checkout, or you can chose to book our service manually, or you can contact us to find the best choice according to your needs.
Of course, your type of cleaning, products, and areas and surfaces as well as additional chores, are also on your own terms. It’s as simple as letting us know all the details during the booking process.
Forgetting about your booking is common, especially among first timers. But there’s no need to worry!
If this is the first time you’ve hired our services, or if this is a one-time service, we will call the day before to ensure your home will be available for cleaning on the next day.
We just need a few things from you to get ready beforehand.
First things first, decide whether you are staying home during the cleaning service, if you are leaving right before handing the keys or if you will not be home. Promptly let us know during the booking process or before the cleaning day to ensure our staff will be able to enter your home.
Next, we do ask you to declutter your home a little bit. Of course, this doesn’t mean you need to vacuum, wipe surfaces, dust, or any other cleaning-related task. That’s what we are here for!
We just need you to pick items up off the ground and arrange items the best you can. For our cleaners, this means less time and energy spent picking up items allowing them to focus on cleaning your home.
Don’t forget to place important documents in a safe area such as a drawer or cabinet. Otherwise, they could be mistakenly disposed of by our cleaning staff.
After you take all previous steps, feel free to plan out your day while we clean your home!
You being home to let our staff in is great. It’s perfect for starting right away. In fact, it’s super common for customers to wait for our staff to arrive, leave them the keys and then departing to enjoy your free time. If you want to, you can give them brief instructions or any information you deem necessary.
You do not need to stay home while our staff works their magic. But if you choose to do so, we kindly ask you two things:
Please do not helicopter the cleaners. They are professionals and with plenty of experience on cleaning. Of course, they can miss an area or surface from time to time, like any human being. If that is the case, please wait until they finish and if you wish to, you can check their work and point out if there’s anything that was not completed succesfully.
Many people work from home, especially since COVID-19 started. Or perhaps you would just prefer to stay home, and that’s okay! We do ask you to please stay out of their way when our cleaners are working. If you are working, please briefly leave when it’s time for our staff to clean your office or workspace. You can take a break or continue your work in a different area.
If you are working, running errands or enjoying your free time we are able to do our job without any issues!
For our staff to enter your home, you have two main options. Many customers purchase a lockbox and provide the code to our cleaners so they are able to go in, do their job and securely lock up before leaving. You can also leave your key in a discrete place on the premises.
For apartment cleaning, you have an additional option: you can call your leasing office and let them know about your maid service coming in and authorizing them for a key to your apartment. Once the cleaners arrive, they exchange their ID for the key at the leasing office, and they give it back once they finish.
We have no problem working with pets! If they are friendly around strangers, feel free to let them roam around your home.
However, if you suspect there’s a chance of them being aggresive or agitated around our staff, please put them in a secured area or take them to the park while our cleaners do their job. The last thing we all want to see is an accident or someone getting injured.
At Dallas Maids we work hard to ensure your happiness during the entire process: during, before and after your cleaning. Part of this involves quality control once our staff completes the service.
The very next day after you’ve booked your cleaning service, we will call you and ask you a few questions about the way our staff’s performance and interaction with you.
Occassionally, we will ask you for an online review. This won’t take you more than 5 minutes, it helps us show our work and it also helps other people looking for a cleaning service to see whether or not our company fits their needs.
If you’ve booked our service regularly, we will also follow up occassionally to make sure everything is going perfect and that our quality stays top-notch.
If you were less than happy at any point of the service, please call us within 48 hours. We will listen to your complaints, take note and if the cleaning process was not followed correctly, we will fix it at your earliest convenience at no additional charge.
It’s perfectly normal to hire a one-time service to test the waters and see if you would enjoy recurrent cleanings in the future.
We hope you were happy enough with our services to switch to a recurrent cleaning schedule. If that’s the case, feel free to let us know that during our follow-up call after your service, or use any of our contact media.
Or just go to our booking page and select your preferred frequency for cleaning!
Our passion goes beyond offering stellar cleaning services. We are dedicated to our community and serving our friends and family, which is why our customer service is done with care and love for what we do.
Having a professional staff taking care of your home translates into having more time for doing what you love.
Call us at 469-487-6669 for a free quote!