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Is there anything worse than having to move, work, and hold it all together? Moving is tough. It’s a real drain on all of us. If you rent, it can be even more frustrating. Every crumb left or speck of dust might irk your property manager just enough to not return your security deposit. It’s one of those weird moments in life where being tidy could literally be worth $1,000+ depending on rental deposits.
That’s where James found himself a few months ago. Trying to move, work, and clean his former apartment. It’s funny sometimes how little credit we give ourselves as people. We work full time jobs, take care of ourselves and those we love, care, love, serve. And somehow in the midst of that we uproot our lives and move. It’s a lot.
James contacted us with incredibly short notice. His place was nearly empty but he didn’t have the bandwidth to get it over the finish line. With a security deposit on the line, he called us. We tailored our service to James. That’s what we do. We have cleaning packages and standards but if you tell us you need something special, we’ll do everything we can to make it happen.
In James’ case we called before we arrived so he could leave work and let Reina in to clean. On top of that, James knew that is carpets needed some TLC. So we scheduled carpet cleaning with Don, our carpet cleaner. Reina dusted, swept, vacuumed, polished, and set things in order. Don set to work and made sure the carpets were spick and span.
That’s what we do. We are more than a house cleaning service. Above all, we are in the people service industry. A friend of mine works for a large company in Florida. He has shared with me a few times that the core of his company’s mission isn’t their product, it’s serving others. Their slogan is literally “where shopping is a pleasure.” It’s about more than just products and services. It’s about seeing each other as people and working together for our collective good.
James was more than pleased and gave us a five star review. We are grateful for his kind words and acknowledgment of our special and peculiar way of doing business.
Our move in/move out special focuses on all the standard cleaning features: dusting, mopping, sweeping, vacuuming, polishing, shining. But more than that we make sure the home you are coming into or leaving is shining. It is a chance for our cleaners to reach all those areas that would not normally be accessible when the home is occupied such as inside the drawers, cabinets, refrigerator, etc. We dust and clean light fixtures, vents, counter tops and all surfaces. Most of the time we don’t think to clean and sanitize the back of the tank on the toilet. When you hire us for a move in/move out cleaning we do even that.
Do you have a special request for your move in/out? Is there something you are particularly interested in having cleaned? A weird stain? A stubborn oil or grease stain? Let us know and we’ll give it special attention. If it’s outside our are of specialty, we will recommend a partner to contact. We won’t make a dollar off you if you choose to hire our recommended partners. There’s no money in it for us. We just want you to know that we care about you, particularly when life is as chaotic as moving.
Interested in talking to us more about a move in or a move out cleaning? Click the “book now” button below and choose the “Move In/Out” under “Select Extra” or the “call us now” button. We’ll do everything we can to make sure your home is as clean as you have ever seen it.
Move in and move out cleanings are different from most others because your home/apartment is empty. For this type of deep cleaning, we will need to be able to move around without furniture, boxes, or other knick knacks getting in the way. With that in mind, we ask our customers to make sure their home is empty. If you have a box or two left just let us know and we’ll work around them. Of course, the garage is an option too for storage.
If you are moving in during the weekend, you can work with us to get into your home on Friday so that first day you can skip the hassle before moving all your stuff. If you’re moving out, just let us know when you need to be off/out of the residence and we will work with you on the right time to come clean your old digs. Either way, we are ready to take one less thing off your plate so you can get back to your life a little quicker once the moving frenzy ends.
Finally, please ensure water and electricity is still on otherwise we won’t be able to clean! Our cleaning crews need electricity to power their vacuums and have light to see while water is essential for the wet jobs of scrubbing tubs/showers and mopping the floors.
Moving into a new home can be exciting and play a big role in your life. Even more if you’re moving to a different city or suburb. The same happens right you move out. You might be leaving behind an important part of your life.
You’re running multiple errands to settle everything out, with lots of stressful situations and furniture to be packed or unpacked. The least thing you want to do at this point is clean your home inside out.
Let’s find out why is it necessary to book this service when you’re moving in or out, how is it different from the standard & deep cleaning service, as well as all the benefits that will bring onto your moving process.
With this service, you can get your home cleaned before or after you’ve moved. It has a deeper approach than standard and deep cleaning.
Houses and apartments get dirty and messy with time. That’s perfectly normal as part of a regular household routine. However, it can get really noticeable because there are corners you’ve never seen and things that haven’t been moved around for years.
This type of service is meant exactly for those cases, where you can’t overlook them anymore and they should be cleaned before you move. After emptying out all your belongings, you will have empty cabinets, drawers, closets and pantries.
You might have to move your stove or your fridge too. That might not be a pleasant thing to look at, for sure!
That is what a move in & Move out service will focus on.
There’s a very simple reason for why it’s different from our other types of services: It is not the same because the needs are not the same. When you’re moving, you have pieces of furniture and appliances that are being removed of their usual spot, and it’s a great chance to clean them more thoroughly.
Even though standard and deep cleaning services are efficient, they won’t focus on the same areas or priorities as your move in & move out cleaning service willl do. Standard cleaning will focus on keeping your home clean and tidy without disturbing your regular house dynamics. Even deep cleaning, which goes one step beyond and reaches more areas, won’t be presented with the same situation which is an empty house.
An empty house reveals many situations that you don’t see regularly and you will only discover them during the moving process. Perhaps, you are aware of them even if you’re not moving, but they’re just not a priority for your day-to-day life.
For example, you might be aware that there’s dirt and grease accumulating behind your furniture or your appliances. While it is important that you clean this occassionally, it will not be necessary as part of a standard cleaning process.
Besides the tasks that are already included in a standard cleaning service, your move in & move out service will perform additional tasks that should be performed occasionally (and moving is the perfect occasion!) or that can only be done with an empty home.
The move in/move out cleaning service covers basically any surface you can think of. Floors, countertops, shelves, and even plumbing and light fixtures.
Remember your home needs to be empty of furniture and people at the time the service is booked. Here’s a rundown of every area:
Besides the standard process (cleaning your countertops, your sink, the outside of your range hood, as well as dusting and removing cobwebs) this type of service also includes many more tasks to leave your kitchen spotless, which are:
As you can see, an empty home allows for reaching many more areas, such as the inside of cabinets and your range hood as well as the drip filters and the light fixtures.
Your bathroom will look like brand new after we give it a good rundown. The additional cleaning tasks include:
In this case, if you check our checklist for standard cleaning, you might notice that the list here is actually smaller. If you think about it it makes perfect sense. Because the house is empty, a move in & move out cleaning will focus on cleaning all surfaces and elements that are fixed in your home but that are not cleaned regularly.
This cleaning service includes:
Forgetting about your booking is common, especially among first timers. But there’s no need to worry!
If this is the first time you’ve hired our services, or if this is a one-time service, we will call the day before to ensure your home will be available for cleaning on the next day.
We just need a few things from you to get ready beforehand.
First things first, decide whether you are staying home during the cleaning service, if you are leaving right before handing the keys or if you will not be home. Promptly let us know during the booking process or before the cleaning day to ensure our staff will be able to enter your home.
Next, we do ask you to declutter your home a little bit. Of course, this doesn’t mean you need to vacuum, wipe surfaces, dust, or any other cleaning-related task. That’s what we are here for!
We just need you to pick items up off the ground and arrange items the best you can. For our cleaners, this means less time and energy spent picking up items allowing them to focus on cleaning your home.
Don’t forget to place important documents in a safe area such as a drawer or cabinet. Otherwise, they could be mistakenly disposed of by our cleaning staff.
After you take all previous steps, feel free to plan out your day while we clean your home!
You being home to let our staff in is great. It’s perfect for starting right away. In fact, it’s super common for customers to wait for our staff to arrive, leave them the keys and then departing to enjoy your free time. If you want to, you can give them brief instructions or any information you deem necessary.
You do not need to stay home while our staff works their magic. But if you choose to do so, we kindly ask you two things:
Please do not helicopter the cleaners. They are professionals and with plenty of experience on cleaning. Of course, they can miss an area or surface from time to time, like any human being. If that is the case, please wait until they finish and if you wish to, you can check their work and point out if there’s anything that was not completed succesfully.
Many people work from home, especially since COVID-19 started. Or perhaps you would just prefer to stay home, and that’s okay! We do ask you to please stay out of their way when our cleaners are working. If you are working, please briefly leave when it’s time for our staff to clean your office or workspace. You can take a break or continue your work in a different area.
If you are working, running errands or enjoying your free time we are able to do our job without any issues!
For our staff to enter your home, you have two main options. Many customers purchase a lockbox and provide the code to our cleaners so they are able to go in, do their job and securely lock up before leaving. You can also leave your key in a discrete place on the premises.
For apartment cleaning, you have an additional option: you can call your leasing office and let them know about your maid service coming in and authorizing them for a key to your apartment. Once the cleaners arrive, they exchange their ID for the key at the leasing office, and they give it back once they finish.
We have no problem working with pets! If they are friendly around strangers, feel free to let them roam around your home.
However, if you suspect there’s a chance of them being aggresive or agitated around our staff, please put them in a secured area or take them to the park while our cleaners do their job. The last thing we all want to see is an accident or someone getting injured.
At Dallas Maids we work hard to ensure your happiness during the entire process: during, before and after your cleaning. Part of this involves quality control once our staff completes the service.
The very next day after you’ve booked your cleaning service, we will call you and ask you a few questions about the way our staff’s performance and interaction with you.
Occassionally, we will ask you for an online review. This won’t take you more than 5 minutes, it helps us show our work and it also helps other people looking for a cleaning service to see whether or not our company fits their needs.
If you’ve booked our service regularly, we will also follow up occassionally to make sure everything is going perfect and that our quality stays top-notch.
If you were less than happy at any point of the service, please call us within 48 hours. We will listen to your complaints, take note and if the cleaning process was not followed correctly, we will fix it at your earliest convenience at no additional charge.
It’s perfectly normal to hire a one-time service to test the waters and see if you would enjoy recurrent cleanings in the future.
We hope you were happy enough with our services to switch to a recurrent cleaning schedule. If that’s the case, feel free to let us know that during our follow-up call after your service, or use any of our contact media.
Or just go to our booking page and select your preferred frequency for cleaning!
Our passion goes beyond offering stellar cleaning services. We are dedicated to our community and serving our friends and family, which is why our customer service is done with care and love for what we do.
Having a professional staff taking care of your home translates into having more time for doing what you love.
Call us at 469-487-6669 for a free quote!