What if I forget the team is coming to clean my house or office?

by admin - March 11, 2017

You’ll receive a reminder email and/or a text message 3 days and 1 day before scheduled house cleaning to remind. If the team is dispatched, drives to your home, and we are unable to get in and clean, a $70.00 trip fee will be assessed. This is a minimal fee that is in place to cover the cost of our transportation, rescheduling, and employee wages as they travel to and from your home.


Login you Dallas Maids account online or call us a day before the scheduled cleaning to avoid this cancellation fee.